Just a quick update to part of my last post. I called Epson’s toll-free customer service hotline this morning about my non-functioning Artisan 700 inkjet printer ... and my experience was exceptionally fabulous. The service rep confirmed that I had registered my printer online when I bought it, it’s still under warranty, and THEY’RE SENDING ME A BRAND NEW REPLACEMENT PRINTER TODAY for overnight delivery. All I have to do is ship back the broken printer at no cost to me. I can stop hunting for the receipt and I won’t have to shlep the printer to Fry’s for repairs.
Go buy yourself an Epson product. Seriously, this company is a class act.
Monday, April 5, 2010
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